7th Annual Control Systems Cybersecurity USA 7th Annual Control Systems Cybersecurity USA

Building Management Systems Case Study Panel

- EDT

Michael Makstman
City and County of San Francisco, CISO

Michael leads the cybersecurity division, located in the Department of Technology, and serves City departments by securing sensitive data and technology assets, assessing and managing security risk, and thwarting attempted cyberattacks. The cybersecurity team is also tasked with actively monitoring systems, creating cybersecurity policies that empower departments and commissions and promoting cybersecurity best practices within the City departments.

Prior to joining the City and County of San Francisco, Michael served Kaiser Permanente as the Director of Technology Risk Strategy and Governance. He has over 15 years of experience leading and building security teams in both private and government sectors. Michael is a Co-Chair of the Ethics Committee and is a Fellow of the Information Systems Security Association (ISSA), the largest international organization of information security professionals. He earned his Bachelor’s at DePaul University and graduated with a Master’s in Computer Science from the University of Illinois at Urbana-Champaign.

Ramsey Williams
San Francisco Public Utilities Commission, CISO

Ramsey Williams is the Chief Information Security Officer for the San Francisco Public Utilities Commission (SFPUC). The SFPUC provides retail drinking water and wastewater services to the City and County of San Francisco, wholesale water to three Bay Area counties, and green hydroelectric and solar power to the City and County of San Francisco’s municipal departments. Ramsey leads the Cyber Security effort focused on the three utilities and seventeen bureaus.

Prior to joining the San Francisco Public Utilities Commission, Ramsey served GE Power Services as the Chief Information Security Officer. He has over 15 years of experience leading and building Cyber Security teams in both investor-owned and public utilities.

Jonathan Kaplan
San Francisco International Airport, Director of Information Security

Jonathan is a Director of Information Security at San Francisco International Airport. San Francisco International Airport (SFO) is an enterprise department of the City and County of San Francisco and strives to be safe and secure in everything they do, deliver a quality guest experience, be on the leading edge for airport environmental and social sustainability initiatives, all while operating a successful and efficient business. SFO’s mission is to provide an exceptional airport in service to our communities. 

Matt Reeves
City and County of San Francisco, CTO, Infrastructure and Network

Matthew (Matt) Reeves is the Chief Technology Officer at the Department of Technology for the City/County of San Francisco (CCSF). The CCSF Department of Technology provides IT services to the 52 departments and agencies in the City and County of San Francisco. The services include Networking, Data Centers, Collaboration/Telephony, Mainframe and Virtualization and Systems Engineering.

Prior to joining the department of Technology at CCSF, Matt served as the IT Architect for the SF Municipal Transportation Agency and as a management and technology consultant in the financial sector. He has over 25 years of experience leading and building Information Technology teams in both the public and private sectors.


The panel will take a holistic look at cybersecurity design for building that server the needs of a million San Franciscans and visitors to the City. We will discuss the following key building cybersecurity elements: 

protecting critical infrastructure components that serve City buildings, such as water and electric systems cyber design implemented for the new City Permit Center, a multi-tenant campus supporting a dozen City departments securing innovative building technology for a new, world-class airport terminal