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OPEN TALK (API): Before You Implement a Communications API

OPEN Stage A - Hopin
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Jason Koo
Sendbird, Developer Advocate

Jason Koo is Sendbird’s Developer Advocate, who's been in developer relations for several years connecting software engineers to various technologies from martech to computer vision. Originally an Obj-C iOS developer, he grew to embrace Swift, Kotlin and now enjoys exploring emerging tech such as Flutter, GraphQL and Neo4j, always looking for the best tool for the job.

Things no one tells you about before using chat/voice/video API services — such as what channels are available, importing/exporting data, moderation tools, integrations, how to handle offline scenarios and data privacy are all critically important in providing a modern digital interaction experience users expect.

This session will cover a range of features to consider when designing and building digital interaction services in your own applications.