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Connected Cities -- Smart Cities


Brian Dillard
City of San Antonio, Chief Innovation Officer

Brian Dillard is a third-generation Eastside San Antonio native. Mr. Dillard holds a bachelor’s degree in Political Science from Ellis University and is a veteran of the U.S. Air Force where he served ten years Active Duty. Brian excelled in a career as a Cybersecurity Consultant before joining the City of San Antonio. Mr. Dillard is currently the Smart City Administrator and Interim Chief Innovation Officer for the City of San Antonio.

Brian is the former President of the Dignowity Hill Neighborhood Association and has served as a Board Member for VIA Metropolitan Transit, the Ella Austin Community Center, and the San Antonio Centro Partnership.

Vivian Bouet
CPS Energy, Chief Information Officer

Vivian Bouet is Chief Information Officer (CIO) of CPS Energy.

As Chief Information Officer, Vivian is responsible for overseeing the technology roadmap, enterprise architecture, business solutions development, digital experience, and innovation functions at CPS Energy
– as well as providing leadership in corporate strategic planning.

Vivian has over 20 years of experience transforming and leading strategic business, technology and operational imperatives through the integration of people, process and technology. She leverages strategic insight and a customized approach to drive growth through organizational, technology
and strategy development, business planning and capability enablement and program and operational excellence. Vivian delivers results through innovative and strategic thought leadership and a daily mindset of continuous improvement and doing what’s right for the business. She combines her experience from Fortune 20-100 companies, as well as from smaller organizations with her diverse skillset to deliver results to the bottom-line.

Prior to joining CPS Energy, Vivian served in executive leadership and management positions as well as worked as a senior principal consultant. Her two most recent leadership positions were with Walgreens Boots Alliance, Inc., a Fortune 19 company and Anthem Health Insurance Inc., a Fortune 29 company.

Sree Pulapaka
San Antonio Water System, Chief Information Officer and Vice President

Sree Pulapaka is the Chief Information Officer and Vice President at San Antonio Water System (SAWS) where he oversees technology strategy and operations to provide innovative, reliable and secure technology solutions to the water system of America’s 7th largest city. He is responsible for enterprise solutions, application support, technology budget, program and vendor management, GIS, SCADA, Cyber security and IT Infrastructure. He was named as the top 25 doers, dreamers and drivers for 2018 in IT by the GOVTECH magazine.

Prior to joining SAWS, Sree had a successful track record of managing complex information technology programs across a number of sectors including: aviation, healthcare, telecommunications and water and wastewater in government and private sectors. He earned his Master of Science in engineering from Texas Tech University.

Steve Young
VIA Metropolitan Transit, Vice President of Technology & Innovation

Steve Young has served as the Vice President of Technology & Innovation at VIA Metropolitan Transit in San Antonio, Texas, since 2015. VIA Metropolitan Transit serves as the transportation leader for the great San Antonio Metropolitan region, moving over 38 million passengers a year. Steve’s team oversees a wide range of areas including data center management, application development, business operations support, fare technologies, intelligent vehicle systems, and innovative services.

Formerly, Steve served as Chief Technology Officer for nine years at Judson ISD in San Antonio, Texas. In 2014 Steve was the recipient of the Texas K-12 CTO Council Grace Hopper CTO of the Year Award for Texas. In 2016 Steve was selected as an Honorary Commander for the 433rd Airlift Wing at Lackland Air Force Base and in 2017 served as the Chair of the North San Antonio Chamber CIO Breakfast Series. In 2018 VIA Metropolitan Transit received a Smart 50 Award from Smart Cities Connect for their VIA goMobile app. And finally, in 2018 VIA received a coveted national award from the American Public Transit Association, and was named the most Innovative Transit Agency in the United States.

Jonathan Tijerina
CPS Energy, Senior Director of Business & Economic Development

Jonathan R. Tijerina is the Senior Director of  Business & Economic Development  for CPS Energy, the largest municipally owned, vertically integrated electric & natural gas company in the nation. 

Jonathan is responsible for overseeing clean energy technologies and bringing economic development opportunities to San Antonio and CPS Energy. He is currently evaluating various smart city initiatives for CPS Energy including smart street lighting, water AMI and other IOT technologies.

A nine-year veteran of the utility, Jonathan has held positions with increased responsibility in Governmental Relations & Public Policy, Corporate Communications, and two stints in the Office of the President, including serving as Chief of Staff. 

Jonathan is an alumnus of the Harvard Youth American Leadership Program and in 2019 was recognized by San Antonio’s Public Relations Society of America as a Public Relations Champion.  In addition to his role at CPS Energy, Jonathan serves on the Board of Directors for the American Red Cross San Antonio chapter.  He is a graduate of the University of Texas at San Antonio where he earned a Bachelor of Arts in Political Science. 

Jonathan is married with two children. 



Understanding the needs of residents is crucial to matching community needs with innovative city services. Simply deploying technology for technology’s sake will not lead to a thriving city for all stakeholders. San Antonio and other cities are experimenting with using innovation zones to match data and technology with community needs. What are the key lessons city leaders need to implement to drive innovation?