DeveloperWeek 2021 DeveloperWeek 2021
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PRO WORKSHOP (ProductWorld): The Perfect Product Owner

Richard Cheng
NextUp Solutions, VP of Training and Chief Product Owner

Richard Cheng is the Vice President of Training and Chief Product Owner at NextUp Solutions. NextUp Solutions provides transformative training programs in Agile methods such as Scrum and Kanban, as well as in concepts such as Agile Testing and Automation, SAFe, Coaching, Facilitation, and managing User Stories.

A graduate of Virginia Tech and renowned Agile expert, Richard has presented keynote talks at conferences and events around the globe, authored publications on Agile and product management, and is a member of Mensa. Richard has extensive experience working with the federal government, large companies, small startups, non-profits organizations, and associations. In addition to being one of the few Certified Scrum Trainers (CST) accredited by the Scrum Alliance, Richard is also a Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Certified Scrum Professional (CSP), Certified LeSS Practitioner, Project Management Professional (PMP), PMI Agile Certified Practitioner (PMI-ACP), and SAFe Program Consultant (SPC).

Want to find the perfect Product Owner? All you have to do is find one with the time to do the job, the power to manage priorities, the knowledge to make smart decisions, the interest in doing the job, and the vision to build the right product. Easy, right?

The session starts with a short and hilarious video to demonstrate the importance of Product Ownership (guaranteed to be the best and/or funniest video you’ll see all day). From there, we will learn about the 5 key attributes to look for in a Product Owner:
• Bandwidth
• Power
• Knowledge
• Interest
• Vision

Based on these items above, we will see the Product Owner Persona Template which allows one to identify how their Product Owners score in these dimensions. This allows you and your POs to see if your Product Owners have strength areas where it makes sense for them to be POs and also identify their gap areas. We will then examine how organizations often have Scrum Teams building products along with Product Teams (made up of folks such as marketing, research, sales, support) helping build out the Product plans. We will explore the concept of Product Managers and Product Owners and if these are the same or different roles and what role, if any, the business analyst has in this grouping.

From there, we will have group conversations that address common questions and misconceptions about the Product Owner role.
• Should the PO come from the business or the technical side?
• Should the PO come from the client or the vendor?
• Is the PO the same as a Project Manager?
• Can I be a PO / ScrumMaster?
• Can I be a PO and Analyst?

The session concludes with working through the persona sheet to see if you indeed have the Perfect Product Owner.