OPEN TALK: Go Beyond Speech Recognition with Conversation Intelligence APIs


Toshish Jawale
Symbl.ai, CTO, Co Founder

Toshish Jawale is co-founder and CTO of Symbl.ai. He drives and executes Symbl’s cutting-edge technology roadmap overlaid with business value for developers and enterprises built on a foundation of contextual conversation intelligence. Prior to Symbl, he spent over a decade building from the ground up enterprise-grade intelligence systems. With deep industry expertise in NLP and AI Systems, Toshish focuses on building conversation intelligence technology for Human-to-Human Conversations to enable developers build applications powered by cutting-edge conversation intelligence with ease. 


Conversation Intelligence (CI) APIs enables to build applications that go beyond basic speech to text, creating a new array of sophisticated AI-driven experiences and functionalities. Basic speech recognition is designed to recognize or respond to explicit words and phrases, while conversation intelligence is capable of contextual comprehension of any human conversations to effectively extract key insights, identify user intent, surface actionable insights, detect sentiment, and more.

Conversation Intelligence has given a rise to a new generation of AI driven applications and platforms across various verticals such as revenue intelligence, tele-health, call centers and customer support, collaboration and productivity platforms and more…