DeveloperWeek Global 2020 DeveloperWeek Global 2020
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OPEN TALK: Postmortem Workshop

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Hayley Neal
PagerDuty, Technical Trainer

Hayley Neal is on a mission to help enable organizations to level up their Digital Operations maturity. As Technical Trainer at PagerDuty, she trains customers and prospects on both the platform and Incident Response thought leadership, and acts as a subject matter expert to create new training material internal to PagerDuty. After spending 5 years as a Customer Success Manager, Hayley has assumed a training role to continue to empower organizations and teams to make changes to achieve operational efficiency.

Be sure to join PagerDuty prior to this talk at their KEYNOTE: PagerDuty -- You Can't Buy DevOps on Tuesday, June 16 at 10:30 AM - 11:00 AM on the Stage tab

This workshop draws from PagerDuty's open-source postmortem framework to teach you strategies for conducting successful blameless postmortems. Learn basic concepts following our step-by-step guide and complete practice exercises to help you develop strategies for overcoming common pitfalls.