Global Dev Management
Tuesday, June 16, 2020
Many engineers are not connected to customers, resulting in solutions that lack high impact and benefit. But by combining design thinking with Agile, we create innovations that delight our customers. In this session, attendees will see how a design thinking model called Design for Delight is applied within Agile frameworks to deliver thoughtful and inclusive solutions that can change the world.
In summary, here is what you will learn from our talk:
- Design for Delight, D4D, is a Design thinking framework which has 3 principles: Deep Customer Empathy, Go Broad to Go Narrow and Rapid Prototyping - all three can be integrated into SDLC.
- In your team’s agile process (like SCRUM), you can apply design thinking principles and methodology at all phases of the process: from planning to implementation.
- Prior to designing the architecture and the customer flow, engineers need to take an active role in learning from customers (and gain deep customer empathy) so that solutions are customer backed. When we design for delight, we create impactful, meaningful and beneficial solutions for customers.
- In the maintenance phase of SDLC, engineers and their teams can continue to learn from customers on the solutions they have deployed in order to address issues in the experience.
- When engineers practice design thinking methodology in their day to day, they deliver more complete solutions for customers with speed.
For companies hiring software developers today, remote interviews are the new normal in technical interviewing due to COVID-19. Companies across the world are moving from in-person onsites to remote interviewing to preserve the health and safety of their teams, and their candidates – but for many, this is their first foray into remote hiring and there’s a big learning curve ahead. Vivek Ravisankar, CEO of HackerRank, has helped 2,000+ companies like Atlassian, Peloton and PayPal conduct more than 1.2 million remote interviews and can share best practices to make the process easier.
Someone somewhere has already solved your problem or a very similar problem, and all we need to do is apply the same principle to the current problem and solve it similarly…
TRIZ is Theory of the Resolution of Invention-related Tasks. It is a a problem-solving, analysis and forecasting tool/ framework derived from the study of patterns of invention in the global patent literature that was developed in USSR and “immigrated” to the West after “perestrojka” period in 1990s. It is a well-structured inventive problem-solving approach which replaces the unsystematic trial-and-error method used in the search for solutions. This helps in overcoming psychological inertia and “stuckness” which can impede reaching the best possible design.
As leaders, we are often facilitating discussions as a part of designing new products, architectures, system design or problem solving.
In this lecture you will learn about what TRIZ is and how to apply its fundamental principles in Software Engineering and Architecture world.
Wednesday, June 17, 2020
This talk is a walkthrough personal experiences of taking a product which had very little to do with the developer to execute a global DevRel strategy with leadership buy-in. This is an honest assessment of how one company grew from one woman in technology to a growth strategy, involving everyone in the company in social media activities, development and customer support.