Wednesday, September 15, 2021

Successfully Roll Out Chat-Bots in the Enterprise Space : Notes from the Field
Join on Hopin
Prashant G Bhoyar
Prashant G Bhoyar
WithumSmith+Brown, P.C, Senior Solution Architect

Microsoft's CEO Satya Nadella has said: "Human Language is the new UI layer, bots are like new application". As more and more bots are getting popular in homes and enterprises, the demand for custom bots is increasing in rapid space. In the post-covid-19 pandemic world, we are seeing a high uptick in self-service chat-bots.

However, according to the latest study by Gartner, more than eighty percent of chat-bots projects failed in the year 2019.

In this session, we will cover how to successfully roll out chat-bots in the enterprise space.

We will talk about the factors that contribute to the failure of the chat-bots implementation, how we can learn from them and avoid them. Using the latest offerings in the Microsoft conversational AI space, how can we create enterprise-grade chat-bots.

You will learn:
Common factors that contribute to the failure of the chat-bot implementation
How to use the latest offering in Microsoft conversation AI space and create enterprise-grade chat-bots?
Best practices for Chat-Bots implementation