DeveloperWeek Global: Enterprise 2020 DeveloperWeek Global: Enterprise 2020

Tuesday, November 10, 2020

KEYNOTE: PagerDuty -- How to Advocate to Not You: Non-technical Considerations for Our Technical Tools
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Quintessence Anx
Quintessence Anx
PagerDuty, DevOps Advocate

One of the things I struggled with as an SRE was being able really grok what non-engineers/non-devs like my manager, whomever they reported to, and various chains in my employer’s business cared about most when it came time to select tools. Depending on the size of the employer, startup to enterprise, there are increasing numbers of non-engineering folks who have decision making power over the team’s tools. Thus, as devs, ops, etc. we cannot keep our focus on just the technical aspects of different tools and frameworks or we’ll miss the opportunity to appropriately make our case to these other stakeholders. In this session, I’ll be discussing what these other groups need to know to help them make a decision in your best interest.