DevOps & Scale & Security

Tuesday, May 10, 2022

- PDT
Democratize or Drown - Scaling DevOps in an Impossible Landscape
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Josef Goldstein
Josef Goldstein
Wix.com, Data Infrastructure R&D Manager

Building and maintaining robust CI/CD solutions for modern day SaaS applications is an ever increasing challenge. Catering to a diverse array of microservices, technologies, and the developers behind them is a huge undertaking that is usually backed by a small number of individuals in the R&D.
In this session we will talk about how we can overcome these challenges by creating a culture which places the responsibility back in the hands of the developers. We'll discuss what types of practices and tools exist to help us build democratic CI/CD pipelines and infrastructure. And finally, we'll examine our case study and the transition we’ve made. 

- PDT
Bringing Balance between Dev and Ops with Service Level Objectives
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Sjuul Janssen
Sjuul Janssen
Kabisa, Site Reliability Engineer

Big tech has long adopted Site Reliability Engineering. As engineers we experience that the business usually is focussed on features in the sprint backlog. But we also want to build systems that are reliable. In SRE we say that the number one feature of an application is that it _works_. In this session we'll dive into Service Level Objectives. How can we use these SLO's and Error Budgets to bring some balance between change and stability. 

- PDT
Architectural Patterns of Devops and SRE Teams
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Marc Velasco
Marc Velasco
IBM, Senior Technical Staff Member

Architecture is often defined as the layout and usage of components based on external and internal constraints. Devops and SRE Teams are built around any number of services, but as services and the organizational landscape changes, team architecture can and should change to find the right fit based on the external and internal forces.
This is a vital topic as organizations evaluate their team architectures, shift priorities and add or consolidate teams in movement towards CloudNative. This session is applicable to experienced team leads as well as managers and architects that run teams and are looking for optimal team architectures.
This session is a conceptual session discussing architecture team patterns, yet technical topics will be covered encompassing Devops and SRE responsibilities and tooling. The format for this talk is a discussion covering about general constraints and then improvements that can be made in using or enhancing the patterns identified.
Key takeaways from this session will be the different types of Devops and SRE team architecture patterns that can be utilized for teams under varying external and internal constraints. 

- PDT
OPEN TALK: Metrics Driven Prioritization for SRE
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Christina Tan
Christina Tan
Blameless, Founding Team Member

Leading an SRE organization can be overwhelming - whether you are building the SRE function from scratch, diving in when everything’s on fire, or leading an existing SRE team into a new direction. The goal of this talk is to give SRE leaders a metrics-driven framework for prioritization that will propel them toward needle-moving impact.

First, we'll cover the challenge of prioritization. Engineers can identify what's broken, but that doesn't mean everything can (or should) be fixed instantly. Then we'll go over the Holistic Prioritization Method (HPM). This approach helps you categorize work, ask the right questions, measure what's most suitable for your organization, and analyze gaps. We know that every organization is at a different phase in their SRE journey and priorities will change over time. This framework is meant to help organizations get started with SRE, prioritize what will make the most impact based on real data, and highlight successes throughout their journey. Following this, we'll talk about building a dashboard as a single source of truth, which is important for transparency and building alignment across the business. Finally, we'll provide real-world examples of HPM and the subsequent cultural transformation it engenders. 

- PDT
OPEN TALK: Promoted from Dev to Team Lead: 8 Things They Didn't Tell Me
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Yishai Beeri
Yishai Beeri
LinearB, CTO

Three years into my software engineering career (that I was loving), a freight train hit me. I was promoted to dev team lead. This is a common trend in the engineering world - where many times the sole paths to success for excellent engineers are through management paths. However, the skills that make great developers do not always translate to great management. In fact, it’s usually quite the opposite, they often hold us back from succeeding in leadership roles, and I, unfortunately, learned this the hard way.
This talk will expose some of the surprises and common mistakes that developers transitioning into leadership roles often face. Over the years I have compiled a list of 8 tips that I wish my engineering lead would have shared with me before I took the job. This talk will focus on things like the “superhuman mode” fallacy and knowing your limitations, how to be data-driven without being a performance tyrant, and other mistakes I myself have made in my engineering leadership roles.
Developers, if you are considering pursuing a management role, this talk will help you understand what it takes to be successful. If you are already a team lead, after this talk you’ll walk away with my personal playbook and all of my best tips for becoming a more effective leader. CTOs, VPs, and Directors of Engineering will learn how to set up new managers for success as they transition from individual contributors to team leads. 

Wednesday, May 11, 2022

- PDT
OPEN TALK: Why and How to Roll Out OpenTelemetry
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Ted Young
Ted Young
Lightstep, Director of Developer Education

Organizations benefit from a consistent observability. But as teams are added, legacy codebases, technology changes, and acquisitions can lead to a fractured landscape containing multiple observability systems. Ripping and replacing instrumentation can be costly and time consuming, making it difficult to move towards a unified observability solution.
OpenTelemetry helps manage the mess by providing a consistent OSS standard, supported by every major observability and monitoring solution. In this talk, we'll go over what tools OpenTelemetry provides, how it can affect your bottom line, and helpful strategies for a successful company-wide roll out.
Learn how to put operators in charge of a scalable observability pipeline, avoid making developers the accidental gatekeepers to configuration changes, and easily run bakeoffs between different observability providers using production data. We'll cover quick wins to power through a rollout, as well as organizational practices to ensure long term success. 

- PDT
OPEN TALK: Driving Value into Your DevOps
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Stephen Walters
Stephen Walters
Everbridge, Field CTO for CEM Digital

Organizations are becoming mired in DevOps transformations that are stuck in a middle ground according to the latest Puppet State of DevOps Report (2021). Value stream management aims to kick these organizations on by applying the necessary cultural and lean changes required, and by applying the principles directly to ITSM, we can add new efficiencies to team workflows and incident resolution. This session will demonstrate why applying Value Stream Management to Incident Management is as important as its application to Software Delivery and how that can be achieved through a Digital Operations Platform