DeveloperWeek New York 2020 DeveloperWeek New York 2020
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OPEN TALK: What Makes an API Product Successful?

Anthony Roux
Amadeus for Developers, Developer Relations Manager

After spending years being a technical coach, Anthony works now as a developer advocate in the API industry. For the last 3 years, he has been defining, building and promoting an Open API program for the travel industry, facing all the technical and business challenges of building and scaling such a program in a big corporation.

22,000 is the number of public APIs referenced on ProgrammableWeb. In such a competitive environment, providing good APIs is not enough.

How long does it take for your users to understand what your API does? How long to create an account? How long to make the first API call? Do you provide guides? Code samples? SDKs (generated or manually written)? Do they need to write code to test your APIs? What tooling are you offering? Are you open and transparent with your users?

In this talk, we will take a look at the things that need to come in addition to your APIs to offer the best on-boarding process and an outstanding user experience.