Energy Thought Summit 2020 Energy Thought Summit 2020

Tuesday, June 30, 2020

- WEST
Frictionless Experience
JM
Jim Madej
VEIC, CEO

Utilities are striving to improve even the smallest details when it comes to customer experience, but more can be done? Moving across town shouldn’t be like planning for a trip to the moon. How can utilities create a more frictionless experience for their customers?