Karl Nicholson : CIO, Synaptek
This session will examine how Synaptek harnesses the power of Zenoss to identify root causes of complex infrastructure issues and then trigger automated responses to supercharge the speed of issue resolutions. Without Zenoss, engineers are required to interpret vast quantities of data to identify the cause of issues before they can determine and action resolutions, which can take many hours - or even days. By combining Zenoss AIOps with Synaptek's intelligent automation, the root cause is identified in just seconds with the powerful Zenoss platform and remediation is enacted automatically. Automation triggers actions to generate tickets, gather diagnostics and decide the best course of action.