Monitoring, Incident Management & CMDB


Michael Shannon
Zenoss, Deployment Architect

Deployment Architect with broad experience in systems and network management. Responsible for certifying Zenoss integrations with ServiceNow. Developed ZenPacks with Professional Services, and worked with Engineering on core parts of both the on-premise and Cloud products. 

Past Speaking Experience :

GalaxZ 15-18
Instructor for ZenPack Development Class

Michael Shannon : Deployment Architect, Zenoss

This session will examine the Zenoss integrations with both CMDB and Incident Management systems. It will review the key updates that have been made to those integrations over the last year.

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