Carisa Raucci joined Diligent Robotics in April 2020 and is the Director of Operations. She holds a doctorate in health behavior and health education from The University of Texas at Austin where she studied brain injury management and the implementation and operations surrounding House Bill 2038. Carisa is responsible for the day-to-day operations of the autonomous delivery robot fleet in hospitals coast to coast. She also oversees new implementations, expansions, and the 24/7 Robot Operations (command) Center.
Before arriving at Diligent Robotics, Carisa worked at Austin-based Iris Telehealth from 2017-2020 where she rose to become the Director of Clinical Operations. She created and oversaw a 24/7 on-demand clinical services team, a medical staff services team, and a clinical operations team. She helped scale the business from 7 employees to roughly 200 with services rapidly expanding to 26 states. Her biggest accomplishments included: leveraging many types of technology (both hardware and software) to increase the efficiency and reach of patient care as well as receiving The Joint Commission Accreditation for the first telepsychiatry organization in fewer than 15 months.
In 2015, Carisa was recruited to help start a multidisciplinary concussion center in Arizona. Carisa leveraged state-of-the-art technology for rehabilitative purposes with all types of brain injuries. Carisa recruited and worked with some of the leading specialists in the field of brain injury. Prior to Carisa’s tenure in Arizona, she worked in a variety of sports medicine settings providing patient care to elite athletes in both the college and professional sports industries. When not working, Carisa enjoys renovating homes, investing in LEGO, and hanging with her family.