IFEA 64th Annual Convention & Expo IFEA 64th Annual Convention & Expo
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Building a Successful Volunteer Program for Multiple Generations

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Room - Allegheny B

Kaylee Williams
VolunteerLocal, President

Kaylee Williams is the President of VolunteerLocal, a volunteer registration and scheduling platform for festivals and events of all sizes, all over the world. Passionate about music and the arts, Williams has leveraged partnerships with hundreds of festivals, fairs and parades to help them streamline their volunteer programs. She is a triathlete, bass guitar player and home-brewer.


In this session, we’ll bring to light (and challenge) some of our commonly held assumptions about the generational differences between us. What is the best way to “thank” a Millennial for their time (and attention)? Are Boomers actually your biggest advocates for new technology on-site? How can we recruit more bright-eyed youngsters to our seasoned volunteer base? The most productive volunteer recruitment and retention strategies are those that are intentionally designed to be adaptive. Come learn how to (re)build your volunteer programs for long-term success with multiple generations.