Wednesday, October 21, 2020
Hippo Insurance launched 5 years ago with the deep belief that homeowners deserved better home insurance. They also realized a smarter home is a safer home. For CEO Assaf Wand providing better products, smarter products, easier to use products was great but what was really needed was to build a company that would be there for people when things got hard. He and Hippo have humanized insurance and with an army of ‘Home Pros’ that are there to listen and assist customers - putting the customers needs first. ITC is very proud to spotlight their great work in an ITC Films Feature.
Even a few years ago to suggest that an insurance company should do more than be a risk bearing entity would have sounded practically heretical. Today, it is a conversation that is either happening or needs to be happening at almost every insurer. The question isn't one of improving customer service, creating user friendly products, and / or writing better risk. It is asking the question, "Does the insurance company of the future do more than insurance? That question was at the heart of why Hippo began. They have already helped pioneer the idea of being a proactive insurance company. We sit down with Hippo's CEO and Co-Founder Assaf Wand to explore his take on not just evolving the insurance value proposition but the more existential question around does the insurance company of the future do more than insurance.
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