Tuesday, October 20, 2020
The digital economy is a “made for me” economy. Customers are rewarding providers who understand them well and provide experiences, products and services tailored to their needs. In this panel discussion, you will gain perspectives from three leaders who are actively engaged in transforming how value is delivered to the customer. Hear insights on: honing in on the customer needs and the experiences they seek; overcoming cultural challenges of innovation; and harnessing technology to transform how value is delivered to the customer.
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