Tuesday, October 20, 2020

- EDT
Why Customer Experience Matters at State Farm
Join Stream
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Diane O'Hara
Medallia, VP, Solutions Principals
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Jon Farney
State Farm Mutual Automobile Insurance Company, SVP Treasurer & CFO
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Fawad Ahmad
State Farm, SVP & Chief Digital Officer - Enterprise Technology

The insurance industry and customer expectations are continuously evolving. It’s important, now more than ever, to support the needs of your customers. Listen as State Farm shares why customer experience matters and how they’re using real-time feedback to enhance the customer experience, and ultimately grow their business.