ITC Global

Show Schedule in My Timezone

Tuesday, October 20, 2020

- EDT
Why Customer Experience Matters at State Farm
Join Stream
digital.insuretechconnect.net
Channel 3 Americas
DO
Diane O'Hara
Medallia, VP, Solutions Principals
JF
Jon Farney
State Farm Mutual Automobile Insurance Company, SVP Treasurer & CFO
FA
Fawad Ahmad
State Farm, SVP & Chief Digital Officer - Enterprise Technology

The insurance industry and customer expectations are continuously evolving. It’s important, now more than ever, to support the needs of your customers. Listen as State Farm shares why customer experience matters and how they’re using real-time feedback to enhance the customer experience, and ultimately grow their business.