Tuesday, October 20, 2020

- EDT
A Mission-Critical Part of Your Customer Engagement Strategy
Join Stream
SH
Scott Heimes
Zipwhip, CMO

Now more than ever, insurers and brokers are being forced to rethink the effectiveness of their current customer engagement strategies. In this session, you’ll learn why business texting for insurance isn’t a novelty anymore, it’s a necessity, as insureds are increasingly demanding texting across claims, distribution, policy admin, renewals, billing and more. You will learn how texting can: increase customer contact rates, boost NPS scores, accelerate claims cycles by days and more!