The Advantages of Digital Customer Service

- EDT
digital.insuretechconnect.net
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Dan Michaeli
Glia, CEO & Co-Founder

Gartner called them a “Cool Vendor” for 2020. Hear how the Glia paradigm for interacting with customers called Digital Customer Service works. It is a solution that enriches customer touchpoints on web, mobile or phone calls with: communication choices (from messaging to video chat), on-screen collaboration and personalized experiences.Digital Customer Service channels may include any combination of chat, messaging, phone, cobrowsing, social, online voice, and video for customer care - using any combination of bots and human agents. The CEO will walk you through the 4 key advantages to how Glia helps businesses reinvent how they support customers in a digital world.