The insurance industry and customer expectations are continuously evolving. It’s important, now more than ever, to support the needs of your customers. Listen as State Farm shares why customer experience matters and how they’re using real-time feedback to enhance the customer experience, and ultimately grow their business.
Why Customer Experience Matters at State Farm
Diane O'Hara
Medallia, VP, Solutions PrincipalsJon Farney
State Farm Mutual Automobile Insurance Company, SVP Treasurer & CFOFawad Ahmad
State Farm, SVP & Chief Digital Officer - Enterprise TechnologyDownload these images to your phone and post using the Instagram app.