APAC

Tuesday, October 20, 2020

- EDT
Ping An’s ‘Ecosystem Approach’ To Insurance
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PD
Paul Desmarais III
Portag3 Ventures, Executive Chairman & Co-Founder
JT
Jessica Tan
Ping An, Group Co-CEO

Not everyone is willing to take on a digital-first approach, then again Ping An is not your average insurance company. When your primary business is insurance being able to build a successful ecosystem is no easy task. Insurance companies struggle to get frequent consumer interactions, which are so vital for an ecosystem model to thrive. Ping An has come up with a novel approach to solve this — by not talking about insurance to their consumers. Learn more about their approach from Group Co-CEO, Jessica Tan.

- EDT
From 1 To 0 - Future Back for Insurance Innovation (duplicate)
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YY
Young Yang
ZA Tech, General Manager, ASEAN Business
PT
Peter Tay
NTUC Income, Chief Digital Officer
TD
Tom Duncan
Grab, Head of Insurance
AT
Aaron Tan
Carro, CEO & Founder

Undoubtedly COVID has sped up the progress of digital transformation for all industries, including Insurance. However it still remains a question mark how every of us should actually execute on step “0” and make “digital” also sustainable. We will discuss and share, what’s the behind story for their adventures of Insurance innovation, and how these innovations can benefit end users by adopting the principle: “Customer & Ecosystem Centric”.

- EDT
The New Normal: Adapting to Evolving Customer Needs with Rapid Innovation
Join Stream
RM
Rohit Mahna
Salesforce, SVP & General Manager Financial Services
RG
Robert Goodman
Pacific Life, VP, CRM Program Owner
IS
Ian-Edward Stafrace
Atlas Insurance, Chief Strategy Officer
JC
Jim Carroll
Futurist & Author
BB
Brian Berg
Pacific Life, AVP, Technology Platform Owner

To win in the “new normal” emerging from COVID-19, Insurers need to accelerate their transformation to become customer-centric and agile organizations. Futurist and Jim Carroll will speak on trends disrupting the Insurance Industry and the need for rapid innovation to meet evolving customer needs. Salesforce Financial Services GM, Rohit Manha, will introduce the new Salesforce + Vlocity solution, which is only end-to-end digital platform purpose-built for Insurance that delivers digital transformation at each step of the full lifecycle spanning front, middle, and back office. Hear from Pacific Life Insurance and Altas Insurance as they discuss changes with their business and showcase how Salesforce + Vlocity has helped them quickly adapt. 

- EDT
It's a Match! What Insurtechs Should Do for Successful Collaboration with Insurance Carriers
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TS
Tapan Singhel
Bajaj-Allianz General Insurance, Managing Director

As we all know traditional insurance is complex, lengthy and paper driven while digital insurance looks to be simple, personalized, quick and keeps people connected. Bajaj Allianz General Insurance is on a journey to be a digital first insurer for their 140 million customers. Started 19 years ago in India they regard insurance as more than just a subject matter of solicitation. They see it as a commitment to building engaged relationships through solutions that help our customers live confidently. Learn more about how they have collaborated with insurtechs and the joint venture of Bajaj Finserv and Allianz SE that resulted in Bajaj Allianz General Insurance.  

- EDT
Innovation: Measuring the Immeasurable
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EI
Edin Imsirovic
A.M. Best, Associate Director

Given the pace and magnitude of technological and societal changes, innovation is becoming increasingly critical for the insurance industry and the insurance industry agrees! Who's got the most innovative lines of Business? Is innovation only key for large companies? And is innovation global? Get the answers to these questions only from one of the most respected names in insurance ... A.M. Best.

- EDT
On the Road to the Future! Transformation by Data, Partnerships and Ecosystems
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TS
Tak Sato
MS&AD Ventures, Managing Partner
PP
Prash Pandit
IAG Firemark Ventures, Managing Director
NS
Nadia Suttikulpanich
Muang Thai Life, Head of Fuchsia Innovation Center
YG
Yady Guitana
Traveloka, Head of Partnerships

Join us for a conversation with top innovators from insurance industries as well as from tech-giants. From data analytics, embedded insurance, partnerships and ecosystems, what will the future hold? How will the industry transform as big tech enters the market?

- EDT
Beyond The Tipping Point For Digital Transformation in APAC Life Insurance
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Rana Biwas
Equisoft, VP, Wealth & Insurance Solutions, APAC
AD
Alan Dulin
Oracle, Global Head of Insurance Solution Consulting, Financial Services Global Business Unit
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P. Nandagopal
Insurance Inbox, Founder
NS
Naintara Shay
Oracle, Sales Director, Insurance and Healthcare, Financial Services Global Business Unit

Join regional industry experts from Equisoft, Oracle, and Insurance Inbox as they examine critical carrier strategies for accelerating digital transformation in APAC. Get exclusive insights into how to implement integrated digital tools that create superior agent and customer experiences, as well as best practices for modernizing core legacy systems. 

- EDT
Beyond Culture and Re-Skilling in a Digital World
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Hugh Terry
The Digital Insurer, Founder
SR
Sara Roberts
Kettlewell Consulting, Founder & Principal Consultant
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Malini Nagaria
The Digital Insurer, TDI Academy Programme Director Global / Europe
SP
Simon Phipps
The Digital Insurer, Founder

Join us for a fast moving 30-minute session exploring the vital importance of people in the digital transformation of insurance and learn about the TDI Academy and its plans to help organisations create a digital culture and provide L&D opportunities for the 'vital many.'

- EDT
Innovate, Collaborate, Grow: How OneDegree Has Gone From Zero To One in Asia
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AL
Alex Leung
OneDegree, Co-Founder

OneDegree is a fast growing insurtech company with a presence across Asia and the first virtual insurer in Hong Kong. In this session, we will share the OneDegree story, how the company is making an impact on Asia's insurance sector, the hiccups, regulatory processes and all we have learnt!

- EDT
Modern Transformation
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LP
Lisa Pollina
Senior Advisor & Board Member, Northwestern Mutual POEC
AK
Andreas Kleiner
American Modern Insurance Group, CEO & President

American Modern is a widely recognized, national leader in the specialty insurance business with experience in the manufactured housing insurance sector, the company delivers specialized products and services for residential property and the recreational market.  Recently they added pet health coverage to their lines of business. We sit down with the CEO to talk about the company’s position as part of Munich Re and how both are utilizing innovation both globally and locally. Specifically we dig into aspects of innovation that have been part of American Modern’s transformation such as telematics, the use of data hunters to ensure data quality, and robotics product automation, among their platform migration and others.

- EDT
What Makes Southeast Asia Different? An Insurtech VC's Insights
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KD
Kayvon Deldar
Plug and Play, Program Head, Singapore Insurtech and Fintech
JP
Jinesh Patel
Integra Partners, Partner

Looking at the backdrop of investment in Southeast Asia Insurtech has taken less than 10% of all capital. Why, we wondered? Hear an early stage (Seed to Series B) investor’s perspective on why this region in particular is under-invested and under-resourced and how both these factors are creating opportunities.

- EDT
AMA / Roundtable Smart Communications
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JP
Jon Post
Smart Communications, VP, Client Solutions & Alliances Asia
AC
Alvyn Cheang
Smart Communications, Presales Consultant
NB
Neville Braganza
Smart Communications, Marketing Manager, APAC
- EDT
Tencent’s Insurance Platform, WeSure: Reimagining China’s Insurance Market
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AL
Alan Lau
WeSure, Chairman
RC
Rob Collins
ITC Asia, Consultant

China’s social network giant, Tencent is ranked number 7 among the most valuable big tech companies in 2020 by market capitalization. Alan shares his views on leveraging the unique distribution opportunity that Tencent’s ecosystem presents with its 1 billion active users. He gives his perspective on foreign insurers in  China, the recently launched health and wellness WeFit program, where WeSure plans to extend its insurtech footprint, and more.  He will be interviewed by Robert Collins, a consultant to InsureTech Connect Asia and CEO and founder of Crossbordr Insurance. 

- EDT
How Insurtech and Fintech Positively Impacts Humanity, a VC Perspective
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TW
Tiffine Wang
MS&AD Ventures, Partner

From catastrophic natural events, preparing for the future to living a healthier lifestyle, Insurtech and fintech startups are paving the way to a better and brighter future for humanity. Learn about the latest startups working on transforming the world we live in, making it a better place for us to co exist and thrive.

- EDT
Healthtech Meets Insurtech: Designing a Brighter Future for Insurance and Investment Opportunities
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SN
Sherry Ngai
HKSTP Ventures, Manager
RC
Ryan Collins
MassMutual Ventures, Managing Partner
RW
Raymond Wong
HKSTP Ventures, Head of Investment

What are the recent trends of Healthtech in insurance and why insurers are increasingly searching and adopting for HealthTech solutions? How HealthTech will design a brighter future for Insurance? What investors are looking for from a healthtech startup? What does the healthtech and insurtech startup ecosystem look like in Hong Kong and Singapore? In this session, we invited 2 renowned healthtech and insurtech investors in Asia to share with you the latest trends and insights in healthtech and insurtech.

- EDT
Driving Intelligence at the Speed of Innovation
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BC
Brian Cartwright
Microsoft, Insurance Industry Executive
JS
Jonathan Silverman
Microsoft, Insurance Industry Executive

You already recognize that the Cloud is driving more intelligence and enablement across insurance processes. And in a post Covid-19 world, the pace of this digital transformation is only accelerating. Join Microsoft to see a showcase of leading insurers from around the world and learn how these innovators are employing Cloud resources, leveraging advances in AI and trusting powerful predictive analytics to delight customers while vastly improving operations. The pace of change is faster than ever. See how the technology leader in infrastructure and expertise can drive digital transformation at the speed of innovation.

- EDT
When Everyone’s Gone Digital, Can the Human Touch in Insurance Advice Survive?
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MT
Moshe Tamir
Axell, CEO & Founder
AA
Ankit Agrawal
InsuranceDekho, CEO & Founder
CR
Cleosent Randing
Pasarpolis, CEO & Founder
HD
Harprem Doowa
frank.co.th, CEO & Co-Founder

Never before has there been a greater need to digitally transform the insurance distribution world. The role of intermediary in other industries is completely changing.  The events of 2020 have propelled brokers and incumbents into the future where technology across the eco-system is critical to business operations. While incumbents have strategic advantages, for example scale and technical product expertise, digital solutions are best developed by digital natives. With the latest IPO of lemonade where investors value the full stack insurer model it is a great opportunity to discuss future the role of digital brokers and enabling insurance agency model in a digital world.

- EDT
The Power of Transformational Thinking
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GM
Greg Murphy
Instanda, EVP – North America

Greg Murphy, EVP for INSTANDA North America, is no stranger to digital transformation. In fact, he began his journey with INSTANDA as a client and experienced the power of INSTANDA's technology - leading him to leave a high-profile strategy role to join the company. He saw that through INSTANDA’s no-code technology, there is no need to embark on multimillion dollar legacy system swap outs to transform the insurance customer experience. You can go from product idea to implementation in weeks, not months or years. Join Greg as he changes the industry by transforming the approach to core systems.  

- EDT
Fireside Chat: Even in the First Miles of the Cloud Marathon, the Keys to AXA’s Successful Transformations Become Apparent
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AJ
Anthony Jacob
Amazon Web Services, Global Business Development Lead - Insurance
AS
Ash Shah
AXA, Global Programs Director

There’s a famous quote you’ll see emblazoned on shirts worn by marathon runners: “You don’t have to run fast; you just have to go.” As he helps lead AXA’s transformation to the cloud, Ash Shah, global programs director for AXA Group Operations, would like to do both. For applications that can benefit from “lift and shift,” he’s helping the company move fast to demonstrate the economic benefits of moving to the cloud. But for where cloud matters most in AXA’s journey to become an innovative, customer-centric, technology-led insurer, Ash is quick to point out that AXA is running a marathon. That more meaningful transformation requires more than technology – it requires upskilling your organization, introducing agile methodologies and new target operating models, and focusing constantly on change management, stakeholder engagement, and team motivation to keep the journey going. In a fireside chat moderated by Tony Jacob, global business development lead for insurance at Amazon Web Services, Ash will share his tips for successful cloud transformations, drawing from his experience that targets more than 30,000 servers and 7,000 applications across 62 countries. Ash believes AXA’s experience is already pointing to the cloud becoming part of the core fabric of IT service delivery and how developers will operate in the foreseeable future.

- EDT
Beyond "Build, Buy or Partner": Insurers & Startups Creating Long-Term Value Together
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Aurora Voss
ClaimSpace, CEO & Co-Founder
GE
Geordie Elliott
Allianz Australia, Innovation and Program Manager - Customer Services
OK
Omeed Kazemi
Hippo Home Insurance, Director of Operations
CD
Christie Downs
handdii, CEO & Co-Founder

Learn how Handdii, an Australian insurtech has partnered with both a global incumbent (Allianz) and a rising star MGA (Hippo). Hear what has made their relationships successful and how all three are thinking beyond "pain-killer partnerships" to realize real, long term value.

- EDT
Why Data Analytics Is Becoming the Key To Digital Transformation in Insurance
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BR
Budiman Rusly Djohari
Sequis Life, Chief Data & Analytics Officer
AM
Aly Madhavji
Blockchain Founders Fund, Managing Partner

Join us to discuss the importance and differences of data analytics in developed and emerging markets; what specific results have been achieved by leveraging data analytics; and how COVID-19 has impacted the need for it!

- EDT
Reimagining Insurance Innovation with Insurtechs and the DXC Assure Digital Platform
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Faisal Siddiqi
DXC Technology, Chief Technologist for Innovation and Ecosystems
JB
Joe Benson
DXC Technology, Claims Offering Manager Insurance
MK
Mary Kaye Korzun
DXC Technology, Solution Architect, Insurance Industry Software and Solutions
PK
Phil Karecki
DXC Technology, CTO, Americas Insurance

See innovation in action as we showcase how DXC and our ecosystem developers have joined together to provide next-generation integrated solutions built on the DXC Assure Digital Platform that enable speed to market, better customer engagement, innovation and efficiencies. This session will: demonstrate business solutions that are already helping our customers accelerate the pace of change, highlight our DXC Invitational insurtech challenge winners and show how Ohio Mutual Insurance Group has approached their digital journey to improve claims department efficiencies.

- EDT
Bad Robots!! The Need for Ethical AI in Insurtech
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CW
Catriona Wallace
Flamingo.AI, Founder & Executive Director

AI is the fastest growing tech sector, amplified during the COVID crisis, with US$35bn invested in AI in the last 12 months. Also, 80% of all technology applications will be powered by AI by 2021. This is extraordinary! More extraordinary however is that there are few laws or regulations that govern or regulate AI. So, who is leading or controlling this powerful force and what possibly could go wrong? A lot. Join Dr Catriona Wallace as she talks about bad robots and why Ethical AI should be a mandatory framework for all insurance companies and tech vendors.

Wednesday, October 21, 2020

- EDT
The Great Forms Rewrite
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CC
Chris Cheatham
Risk Genius, CEO

Hey, innovation person, the world has changed! Insurance Product teams are participating in The Great Forms Rewrite. What is that you may ask?  The Great Forms Rewrite is the process of rewriting and filing insurance forms. COVID exposed major wording issues that need to be cleaned up and Insurance companies have A LOT of forms (to the tune of 50,000!). Not to worry Insurtech tools can help! 

- EDT
From Payer To Partner: Delivering Digital Health Services That Add Value
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GW
Gordon Watson
AXA, CEO, Asia

The insurance industry’s digitalisation journey has been driven by a desire to better serve customers through integrated channels. The global pandemic has accelerated this shift while bringing health needs to the top of the agenda. Through the development of its digital health concierge Emma, CEO Gordon Watson shares how AXA Asia is accelerating its evolution toward being a partner to customers by expanding access to value-added services.

- EDT
Building the Foundations of a Digital Health Insurance Ecosystem
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MW
Matt Whittingham
Galen Growth Asia, Global Head of Partnerships
FD
Fank Desvignes
AXA, Global Head of AXA Next Labs
DH
Dr. Marco Huesch
Ping An Global Voyager Fund, Managing Director & Chief Medical Officer
CS
Cole Sirucek
DocDoc, CEO & Co-Founder

For decades for the Health Insurance industry, it's largely been business as normal. In 2020 however, COVID, the entry of technology-led companies, and rapidly changing consumer expectations, are converging and forcing rapid change. Will the Insurers seize this pivotal moment to transform their businesses with digitally lead health tech eco-systems?  Join us for this session, as we discuss the forces at play, the challenges facing the insurance carriers as they seek to digitize the entire customer journey, and the opportunities for a digitally enabled, data-driven health insurance business. Hear from three very different perspectives, including Ping An, whose technology is enabling new insurance business models and experiences, AIA who are driving a transformation agenda across multiple markets, and DocDoc, an AI-driven doctor discovery and telehealth company, whose partnerships with leading insurers gives a unique external perspective.

- EDT
The New Normal: Adapting to Evolving Customer Needs with Rapid Innovation
Join Stream
RM
Rohit Mahna
Salesforce, SVP & General Manager Financial Services
RG
Robert Goodman
Pacific Life, VP, CRM Program Owner
IS
Ian-Edward Stafrace
Atlas Insurance, Chief Strategy Officer
JC
Jim Carroll
Futurist & Author
BB
Brian Berg
Pacific Life, AVP, Technology Platform Owner

To win in the “new normal” emerging from COVID-19, Insurers need to accelerate their transformation to become customer-centric and agile organizations. Futurist and Jim Carroll will speak on trends disrupting the Insurance Industry and the need for rapid innovation to meet evolving customer needs. Salesforce Financial Services GM, Rohit Manha, will introduce the new Salesforce + Vlocity solution, which is only end-to-end digital platform purpose-built for Insurance that delivers digital transformation at each step of the full lifecycle spanning front, middle, and back office. Hear from Pacific Life Insurance and Altas Insurance as they discuss changes with their business and showcase how Salesforce + Vlocity has helped them quickly adapt. 

- EDT
Leveraging Partnerships To Reach End Users With Life and Health Insurance
Join Stream

The traditional insurance industry has historically struggled to reach low and mid income segments in emerging markets. A main challenge has been premium collection from the unbanked, when cash is the only viable payment method then products become expensive and unattractive. The landscape is now dramatically changing thanks to rapid growth of mobile money wallets across emerging markets. The new wallets combined with the also rapidly growing smartphone penetration enables innovative new business models including more effective premium collection as well as new ways of doing marketing and customer engagement through digital channels. However, in order to fully capture this digital opportunity an element of human touch will be required.

- EDT
Reducing the Cost and Risk of Alzheimer's
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EK
Elli Kaplan
Neurotrack, CEO & Co-Founder

Digital innovation is disrupting the traditional way that cognitive assessment is delivered and measured. With remote, scalable access and robust data capture and analytics, technology can now detect cognitive decline well before it shows up in everyday life. This session will cover how eye-tracking technology, through a mobile device camera and an app, can measure the state of one’s cognitive health and its potential for future decline. This session will also discuss how early detection is key to a personalized and targeted brain health intervention, making  Alzheimer’s prevention possible.

- EDT
From 1 To 0 - Future Back for Insurance Innovation
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YY
Young Yang
ZA Tech, General Manager, ASEAN Business
PT
Peter Tay
NTUC Income, Chief Digital Officer
TD
Tom Duncan
Grab, Head of Insurance
AT
Aaron Tan
Carro, CEO & Founder

Undoubtedly COVID has sped up the progress of digital transformation for all industries, including Insurance. However it still remains a question mark how every of us should actually execute on step “0” and make “digital” also sustainable. We will discuss and share, what’s the behind story for their adventures of Insurance innovation, and how these innovations can benefit end users by adopting the principle: “Customer & Ecosystem Centric”.

- EDT
Harnessing Data to Drive Personalized Insurance Offerings for SMBs
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MD
Mitch Doust
Cover Genius, COO of the Americas
MC
Mauricio Comi
Intuit, Head of Small Business Insurance

In this  session, Mitch Doust, COO of the Americas at Cover Genius and Mauricio Comi, Head of Small Business Insurance at Intuit, will discuss how tech giants and insurtechs can leverage their data to overcome the traditional challenges of insurance distribution. Mitch and Mauricio will also address changes in B2B2C/B distribution and how parametric insurance can build resilient American businesses.

- EDT
Yay to COVID-19! The Accelerator for Wearables (Biometric) Data Use Cases
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SP
Sally Powell
PAI Health, General Manager

In the first half of 2020, over 30 Million wearables were shipped that help consumers track, monitor and improve their personal health. New deployments and studies during the COVID-19 pandemic will boost the healthcare wearables market (which includes connected blood pressure monitors, continuous glucose monitors, pulse oximeters, and electrocardiogram monitors). This session will provide though-provoking data insights on how COVID-19 is accelerating the use cases of biometric data from wearables within the insurance industry in Asia.

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M&A: Why Every InsurTech Should Be Considering It
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AJ
Adrian Jones
SCOR, Deputy CEO P&C Partners

M&A is the last thing on the mind of many early-stage founders.  But most large companies are the product of extensive M&A, often starting with small deals early in their life and getting bigger over time.  Several well-known InsurTechs have already made acquisitions to build their customer base, technical infrastructure, and claims capabilities.  This session will explore why every Board and CEO should discuss M&A – both as acquirers or as sellers.

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Interactive Insurance by Japanese Insurtech Startup: P2P and Healthtech Insurance
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As a leading full-stack InsurTech company in Japan, justInCase envisions insurance to be interactive amid digital transformation and IoT advancement. Insurance premiums of Interactive insurance are pursued to be no longer static but turning to be more personalized and reasonably priced. In this presentation, justInCase's two flagship products, P2P Cancer Insurance and "Walk Your Way to Health" HealthTech Insurance, are introduced. Both products were firstly released in Japan.

- EDT
Experience Management in Insurance
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Gautham Pandiyan
Global Alliance Director
CY
Christopher Young
Adobe, Dir. Industry Strategy & Marketing Financial Services
NG
Noel Garry
IBM, Insurance Partners Lead - Euope & A/P
YM
Yoann Michaux
IBM, Senior Partner Global Business Services

Many insurance companies are looking to reduce expenses and optimize efficiency while improving customer experience. Successful carriers have begun to revolutionize the way they gather, understand and use customer data. But staying ahead of the competition is hardly the only reason to undertake a digital reinvention. The best reason for transformation is your customers. With limited touch points, the importance of gathering valuable experience data in a non-obtrusive manner and combining it with operational data is amplified. A modern digital environment with multiple access points offers convenience, efficiency, and ultimately, more satisfied customers.

- EDT
Data Data Everywhere! How Are Insurtechs Harnessing the Potential of Data?
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TB
Theresa Blissing
Asia InsurTech Podcast, Founder
YD
Yashish Dahiya
PolicyBazaar, CEO & Co-Founder

The first wave of InsurTech focused on serving the consumer and providing fast and convenient services by leveraging digital tools. Forward-thinking and adaptive insurtech brands have recognized the potential to leverage rich customer behavior data, opening new possibilities to more effectively manage risk – a step change that is altering relationships between insurers and the online insurance advisors & innovators. This fireside chat focuses on the ways and means for the online insurance space to leverage data to support insurers in their underwriting strategies and improve profitability for the insurer.

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Tractable, Tokio Marine and Desjardins: Improving Accident Recovery with AI
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AD
Alex Dalyac
Tractable, CEO & Co-Founder
TO
Ted Ohkuma
Tokio Marine Innovation Lab, Digital Innovation Lead for U.S. East Coast
AG
Alexandre Genois
Desjardins, Director, Auto Claims Performance

Join Alex Dalyac, Founder & CEO at Tractable, for an interactive session in which Ted Ohkuma, Tokio Marine Digital Innovation Lead for the US East Coast, and Alexandre Genois, Director, Auto Claims Performance at Desjardins, reveal how they are applying new technologies to improve their efficiency and create a better, faster experience for their customers.

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Insurance Is More Than Just a Product, It's a Lifestyle!
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MA
Muhammad Aminuddin
TPL Insurance, CEO

Retail insurance product penetration in developing countries has been a perpetual challenge ensconced in issues like low disposable income, suboptimal literacy led low product & concept awareness. My talk describes the opportunity landscape for insurance in developing countries in general and Pakistan in specific. We at TPL insurance are transforming the insurance sector in Pakistan given the huge business opportunity using insuretech solutions for wide reaching access and ease of transaction execution, on the principle that insurance solutions are complimentary to end user lifestyles and not “boring” risk mitigation products. Retail sales of financial services via digital is the only way forward !

- EDT
It's a Match! What Insurtechs Should Do for Successful Collaboration with Insurance Carriers
Join Stream
TS
Tapan Singhel
Bajaj-Allianz General Insurance, Managing Director

As we all know traditional insurance is complex, lengthy and paper driven while digital insurance looks to be simple, personalized, quick and keeps people connected. Bajaj Allianz General Insurance is on a journey to be a digital first insurer for their 140 million customers. Started 19 years ago in India they regard insurance as more than just a subject matter of solicitation. They see it as a commitment to building engaged relationships through solutions that help our customers live confidently. Learn more about how they have collaborated with insurtechs and the joint venture of Bajaj Finserv and Allianz SE that resulted in Bajaj Allianz General Insurance.  

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Cutting to the Core of Innovation
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DW
Dan White
Ninety, Managing Partner
Sd
Stefaan de Kezel
Ageas, Group Innovation Director
SZ
Steven Zuanella
Generali, Group Chief Digital & Innovation Officer

Innovation is a new idea or process but at the heart of its success is buy-in. If the team can’t get behind it innovation won’t take off. Explore what causes innovation functions to fail in large insurers and what innovation capabilities yield best results in an innovation mix. And especially for 2020, we can’t avoid any impact COVID-19 might have on legacy systems.

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Flood, Fleet, and Filings: Delivering Products to Market in an Era of Profound Disruption
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NW
Nancy Watkins
Milliman, Principal & Consulting Actuary
JW
Jim Watje
Wright National Flood Insurance, Senior VP, Private, Flood
AR
Ananth Rani
Azuga, CEO & Co-Founder
PB
Peggy Brinkmann
Milliman, Principal & Consulting Actuary

Some of the most profitable product opportunities exist in challenging markets. But roadblocks such as lack of data, market feasibility and regulatory red tape can hinder insurers, start-ups, and MGAs from launching successfully.  This conversation showcases three case studies – in flood insurance, commercial fleet management, and advanced admitted products – that demonstrate how technology solutions and creative approaches can deliver new products to market quickly, and at scale.  

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How Insurtechs Build Trust in a Traditional Industry
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VY
Val Yap
PolicyPal, CEO & Founder

With the current protection gap in the ASEAN market, insurtechs have a huge opportunity for growth, changing the saturated traditional industry. Insurtechs can build on the three pillars - providing affordable products, transparency, and compassion for the community - to gain consumers’ trust using a digital platform, and still leverage on agents to provide a hybrid distribution.

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No-Code 101
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In order to remain competitive, financial services and insurance companies need to continuously innovate around customer experience and back office efficiencies. However, due to a variety of constraints, IT organizations struggle to keep pace with the demands of their business lines. Recognizing the severity of the problem, the team at Unqork came together to deliver a platform that would allow these businesses to build enterprise-grade applications quickly and easily without the burden of writing code.

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Ping An’s ‘Ecosystem Approach’ To Insurance
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PD
Paul Desmarais III
Portag3 Ventures, Executive Chairman & Co-Founder
JT
Jessica Tan
Ping An, Group Co-CEO

Not everyone is willing to take on a digital-first approach, then again Ping An is not your average insurance company. When your primary business is insurance being able to build a successful ecosystem is no easy task. Insurance companies struggle to get frequent consumer interactions, which are so vital for an ecosystem model to thrive. Ping An has come up with a novel approach to solve this — by not talking about insurance to their consumers. Learn more about their approach from Group Co-CEO, Jessica Tan.

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Disrupting Insurance As We Know It: VC Perspectives on the Future of Insurtech
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TW
Tiffine Wang
MS&AD Ventures, Partner
JS
Jonathan Soberg
MS&AD Ventures, Managing Partner
KS
Kate Sampson
Anthemis, Managing Director
MN
Martha Notaras
Brewer Lane Ventures, Managing Partner

Join us for a conversation with Insurtech’s top VCs on the latest investment trends in the industry. From data analytics, embedded insurance to new distribution models, what will the future hold? What role does the incumbents play? How will the industry transform as big tech enters the market.

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Bypassing the Traditional Channels of Insurance To Protect the Gig Economy Riders
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Learn how a full European digital insurer, a digitally native insurtech and one of the hottest scale-up bypassed the traditional channels of insurance to protect the GIG economy riders. The panelists will address their respective role in the value chain and explain how they were able to successfully launch the same operation in 7 European countries.

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Selling insurance to the next 3.5 billion people
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RL
Richard Leftley
Micro Insurance Company, Executive Vice President

More than 95% of people in emerging countries still do not have insurance, a huge untapped 3.5bn person market. Reaching these people is a challenge of overcoming consumer apathy through the use of a frictionless customer journey and a B2B partnership approach that leverages on the trust and payment mechanism of telco’s, banks and ride hailing platforms. A leader with over 20 years’ experience, Richard Leftley shares his experience of reaching tens of millions of people with insurance for the first time and what is needed if we are going to reach the next 3.5 billion people.

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Real Examples of the Impact of Digital Transformation & Innovation on Customers
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KD
KV Dipu
Bajaj Allianz General Insurance, President

Real customer impact is use case led rather than technology led. The 5-step approach we take (in that order) is as follows – (a) listen to customers (b) figure out their stated needs as well as their latent needs (c) review the current landscape of systems & processes (d) re-engineer / reconfigure them to meet customers’ needs (e) deploy the right technology stack. And in order to make the impact of digital transformation & innovation on customer experience by the usage of this methodology come alive, here’s a compendium of real examples.

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Tencent’s Insurance Platform, WeSure: Reimagining China’s Insurance Market (duplicate)
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AL
Alan Lau
WeSure, Chairman
RC
Rob Collins
ITC Asia, Consultant

China’s social network giant, Tencent is ranked number 7 among the most valuable big tech companies in 2020 by market capitalization. Alan shares his views on leveraging the unique distribution opportunity that Tencent’s ecosystem presents with its 1 billion active users. He gives his perspective on foreign insurers in  China, the recently launched health and wellness WeFit program, where WeSure plans to extend its insurtech footprint, and more.  He will be interviewed by Robert Collins, a consultant to InsureTech Connect Asia and CEO and founder of Crossbordr Insurance. 

- EDT
Tencent’s Insurance Platform, WeSure: Reimagining China’s Insurance Market
Join Stream
AL
Alan Lau
WeSure, Chairman
RC
Rob Collins
ITC Asia, Consultant

China’s social network giant, Tencent is ranked number 7 among the most valuable big tech companies in 2020 by market capitalization. Alan shares his views on leveraging the unique distribution opportunity that Tencent’s ecosystem presents with its 1 billion active users. He gives his perspective on foreign insurers in  China, the recently launched health and wellness WeFit program, where WeSure plans to extend its insurtech footprint, and more.  He will be interviewed by Robert Collins, a consultant to InsureTech Connect Asia and CEO and founder of Crossbordr Insurance.  

- EDT
Interactive Insurance by Japanese Insurtech Startup: P2P and Healthtech Insurance (duplicate)
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As a leading full-stack InsurTech company in Japan, justInCase envisions insurance to be interactive amid digital transformation and IoT advancement. Insurance premiums of Interactive insurance are pursued to be no longer static but turning to be more personalized and reasonably priced. In this presentation, justInCase's two flagship products, P2P Cancer Insurance and "Walk Your Way to Health" HealthTech Insurance, are introduced. Both products were firstly released in Japan.

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Innovation: Measuring the Immeasurable (duplicate)
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EI
Edin Imsirovic
A.M. Best, Associate Director

Given the pace and magnitude of technological and societal changes, innovation is becoming increasingly critical for the insurance industry and the insurance industry agrees! Who's got the most innovative lines of Business? Is innovation only key for large companies? And is innovation global? Get the answers to these questions only from one of the most respected names in insurance ... A.M. Best.

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Changing Insurance, for Good
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Adrian Gore
Discovery Limited, CEO & Founder

Technologies such as wearables are enabling a new category of insurance that turns the traditional model on its head. By using real-time data on lifestyle behaviors like exercise, nudging and incentivizing healthier choices, and linking this to the price of insurance, a new industry paradigm that makes people healthier is possible. This is even more relevant in a post pandemic world, given the link between COVID-19-related deaths and underlying co-morbidities. Insights from Discovery’s new Resilience Index reveal the importance of incentivizing better health to build resilience against both non-communicable and communicable diseases and help individuals and systems weather shocks, protecting against current and future health impacts.

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A Better First Notice of Loss Process Using Smart Communications
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Brian Lee
Smart Communications, VP, Technology

In this demo we will walk through a first notice of loss using the Smart Communications platform. With intelligent questioning to collect information, a data integration framework that leverages your existing investments, workflow capabilities allowing you to route the collection of information, and utilizing our enterprise grade document generation, we help you provide an all-around better customer and agent experience while remaining compliant and secure.

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Leveraging Partnerships To Reach End Users With Life and Health Insurance
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The traditional insurance industry has historically struggled to reach low and mid income segments in emerging markets. A main challenge has been premium collection from the unbanked, when cash is the only viable payment method then products become expensive and unattractive. The landscape is now dramatically changing thanks to rapid growth of mobile money wallets across emerging markets. The new wallets combined with the also rapidly growing smartphone penetration enables innovative new business models including more effective premium collection as well as new ways of doing marketing and customer engagement through digital channels. However, in order to fully capture this digital opportunity an element of human touch will be required.

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From Payer To Partner: Delivering Digital Health Services That Add Value
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GW
Gordon Watson
AXA, CEO, Asia

The insurance industry’s digitalisation journey has been driven by a desire to better serve customers through integrated channels. The global pandemic has accelerated this shift while bringing health needs to the top of the agenda. Through the development of its digital health concierge Emma, CEO Gordon Watson shares how AXA Asia is accelerating its evolution toward being a partner to customers by expanding access to value-added services.