The Opportunity Project Demo Week 2020 The Opportunity Project Demo Week 2020
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Learn with TOP: A Master Class on Human Centered Design for Public Servants (of any kind!)


Susan Taylor
AIGA DC, DotGov Design Chair

Washington, D.C.-based photographer and graphic designer Susan Taylor founded her studio in 2016. In a previous life she was a company cog for the Department of Defense, working as a photographer and designer by night (like reverse Batman). She now works at the Library of Congress as a Graphic Designer and dedicates all of her time to graphic design projects and photography. You can often find her aiming her camera toward points of interest while walking her small herd of dogs around Capitol Hill. Don’t hesitate to stop her on the street (or at the cheese stand in Eastern Market) to discuss history, camera gear, or font choices. She is also the Chair for DotGovDesign, a program of AIGA DC focused on supporting designers working in government and civic tech.

Margeaux Akazawa
Children's Hospital Los Angeles, Innovation Strategist

Margeaux Akazawa, MPH is a Human-Centered Designer and Innovation Strategist at Children's Hospital Los Angeles, where she focuses on building impressive healthcare experiences for patients and families.  Prior to Children's Hospital Los Angeles, Margeaux served for 5 years in federal government, most recently as the Director of Internal Innovation Programs at the US Department of Health and Human Services. 

Scott Weiss
General Services Administration, Presidential Innovation Fellow

Scott feels passionately about creating disproportionate positive impact and equity in society. The last 10 years of his work reflects that philosophy. He most recently co-led a social innovation and design consulting agency based in New York called Community by Design, that delivered human-centric concepts at the intersection of design thinking, civic innovation practices, and community organizing. Some of these projects included co-creating an interfaith institute at Harvard University focused on improving the public education system, devising a strategic plan with the City of New York that bridged the technology industry with underserved communities, and developing strategic programming within the United Nations on sustainable tourism practices.

Prior to that, Scott worked at the award-winning design agency IDEO as an organizational and experience designer. This work focused on helping organizations of all shapes, sizes and industries transform themselves into more human-centered, and design-led organizations. In addition, Scott collaborated with senior IDEO leadership on cross-industry, systems-level work that re-imagined aging, dying, and modern religion in American society.

In his spare time, Scott guest lectures at NYU and Parsons on topics such as: Design Thinking for Social Impact, Design Research, and Storytelling.

Katherine Tobin
TM, Director of Research and Strategy

Interested in learning a new skill or two? Join us for a workshop that will help you walk away with tangible skills you can bring back to your work or team. This intro level workshop follows the belief that tech and design are for EVERYONE!

Co-hosted by DotGov Design / AIGA

How can government adopt design methodologies to become more efficient, modern, and user-friendly?  This workshop is a masterclass in HCD from some of government's most creative and accomplished HCD practitioners:  Margeaux Akazawa (of HHS, HUD, and more), Scott Weiss (of VA, Presidential Innovation Fellows, and OMB), and Katie Tobin (of the Intelligence Community and more)!  These true HCD experts will cover basic methods of human centered design, including topics like user research, ideation, and storytelling, and showcase how these methods can be applied within government to improve the way we work. This workshop is for anyone working inside, with, or for government agencies at the federal, state, local, or tribal levels, or anyone interested in applying design to civic tech!